Return Policy
At Stickerbro.nl we do our utmost to provide you with high-quality, custom-made products that perfectly match your wishes. Because all our products are personalized, they unfortunately cannot be returned or exchanged, unless there is damage or a manufacturing defect.
When can you return a product?
You can request a return if:
- The product arrived damaged.
- An error was made during production that does not match your order.
How does the return process work?
- Please contact us within 2 days of receiving your order at [email address] or [phone number].
- Please send clear photos of the product showing the damage or error.
- Our customer service will assess your request and contact you within 5 days .
Possible solutions
Depending on the situation we offer:
- A free replacement of the product.
- A partial or full refund.
NB
- Personalized products that have been delivered correctly and undamaged are not eligible for return.
- Please note that slight color or size differences may occur due to technical limitations.
